GKassistans / Questions & Answers

Answers to frequently asked questions

Here we have collected the most common questions and answers to make it easier for you to find information.

Lex Sarah is a law that requires social service personnel to report serious abuses in care. At GK Assistans, we encourage active reporting and have clear procedures for handling these reports, ensuring that they reach the relevant authorities.

Lex Maria requires that incidents that could lead to serious harm to a patient in healthcare be reported. Although this primarily concerns healthcare professionals, GK Assistans applies similar principles to ensure client safety and improve our service quality.

Yes, we offer ongoing training for all our personal assistants. This includes courses in first aid, conflict management, and specific training tailored to the needs of our clients. We strongly believe that the development of our assistants' skills is key to providing high-quality services.

Yes, personal assistance can also include help during travel or vacation if these activities are part of your normal life. However, it is important to plan this in advance with your assistance provider to ensure that all necessary assistance can be arranged at your destination.

If your needs for personal assistance change, you can apply to reconsider your decision. This means that you contact your caseworker at the municipality or the Social Insurance Agency to inform them of the changed circumstances, after which a new assessment of your assistance needs will be made.

Can't find the answer to your question?

Contact us at: kontakt@gkassistans.se or call us at: 08 121 444 60

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